CASE STUDY
Verra Mobility is a global leader in smart transportation that works alongside our customers and behind the scenes to relentlessly develop customized technology solutions to solve complex transportation challenges, seamlessly connect people, technology, and data across the smart mobility ecosystem.
Challenges
Verra Mobility provides traffic monitoring systems that detect safety related violations (e.g., speeding and red light running) and capture images documenting violations. Their customers, on receiving documentation, issue citations. Dispatching technicians to manually monitor systems health is prohibitively expensive. But, without health monitoring, failures might not be detected for extended periods, with significant revenue and safety impacts for their customers.
Results
By leveraging the power of the ServiceNow platform combined with Volteo’s Internet of things platform: Volteo EDGE™, Verra Mobility was able to achieve real-time tracking and visibility to site equipment and services with automated reporting on site issues and potential costs occurred during operation of services.
Real-time revenue assets monitoring powered by Volteo EDGE™ and ServiceNow
Before partnering with Volteo, failed traffic monitoring systems might go unnoticed for days to weeks. With Volteo’s expertise on the ServiceNow platform along with the implementation of EDGE™, the meantime to detect has been reduced to minutes, and many repairs can be accomplished down the wire (e.g., rebooting). Even when dispatching a technician is necessary, diagnostic information ensures the technician arrives with the right spare parts.
Verra mobility achieves intelligent monitoring of revenue generating assets
Volteo Digital provided Verra Mobility ‘smart’ monitoring solutions that, once installed in their traffic monitoring systems and coupled with Volteo’s EDGE™ IoT platform, detect and report faults, facilitate down-the-wire corrective actions when possible, and, when necessary, accelerate repairs by ensuring technicians arrive with the right parts.
For the first deployment, in a city that averages 60,000 violations per day with multiple images per violation, Volteo’s solution relays over 100 alerts per day to Verra that would otherwise have been missed, with 5% top-line revenue improvement and 250% overall ROI in the first year. 14 people that had been tasked with image quality control were reassigned to more productive work.
Demo the solution that enabled Verra Mobility to monitor revenue generating equipment to ensure faults are quickly detected and corrected.
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