Fernando Gordoa

Fernando started his adventure in Volteo as a founding partner back in mid 2014, initially being responsible for establishing Volteo’s first Delivery Center in Mexico to serve the company customers in the US. After 2.5 years in the role, Fernando became accountable for defining and leading the global strategy and execution of what today is Volteo Digital, a proficient, dedicated ServiceNow Elite practice.

In his current role, Fernando is recognized in the ecosystem as an entrepreneurial, highly passionate, self driven digital transformation leader. His main responsibilities include driving revenue growth, profitability, and scale through a global vision, strategic planning, and thoughtful execution.

Since his appointment as the General Manager of Volteo Digital and later the CEO, the company net revenue has grown close to 4x in 3 years. Under his leadership, the company has broadened its global presence in four regions: North America, Latin America, Europe, and Asia.

This has resulted in expanding Volteo’s market reach and strengthened the company’s ability to serve more clients than ever before. Before joining Volteo, Fernando led Flex’s global service management program, where he championed and was made responsible for the ServiceNow platform across the company on top of responsibility for global ITIL processes, Corp. infrastructure Monitoring, and Global Helpdesk.

Before Flex, Fernando worked for five years in the business process outsourcing world, serving retail, and technology industry verticals at Teletech.

Fernando has a strong community focus with experience in associations and active participation with local chambers, universities, key clusters, and advisory boards. He is president of the engagement board at Tec Mario Molina, Jalisco’s second largest university.